ServiceMaster Complaint - They Make Unreal Demands
22033, VIRGINIA -- My pipe burst, I was given two numbers, one to Serve Pro and the other Service Magic. When Service Magic called, they said they might be able to get someone out, but they would need a claim number from the insurance company first. I said, why do you need a claim number if you are not sure a crew can get here. He said "I don't mean to be blunt with you, but I have got like fifty people that will give me a claim number" This is the most unethical way of doing business, do yourself a favor, DO NOT CALL THIS COMPANY. I told him that I have basement full of water, which ever company gives me a time that they will show up, I will do business with them. He hung up on me.
BBB will get my 2 cents too, guard your claim number people!!!