Sears/Kenmore Complaint - Sears/Kenmore Is Not What They Use To Be
07747, NEW JERSEY -- I purchased a new sears dishwasher and got a lemon. I complained about 6-8 times, every time they sent someone over but not until I purchased a contract. It was a lemon, they refused to acknowledge it. And I had to pay additional for parts on a new washer which I had to fight tooth and nail to get back.
I bought a microwave and the front glass slips down and looks like a window is cracked open to get air. Its only 2 years old.
The last item I bought was a gas stove for about $499.00 The igniter switch cost 100.00 And labor cost 175.00. I was told that a service call of 75.00 Would be added on top of that. So to repair the ignition switch almost cost me the coast of a new stove after 2-1/2 years.
I will never buy another product from Sears. They use to be reliable years ago, now it seems like the are just selling defective products, overcharging you for service and screwing you.