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Smooth Fitness Complaint - Warranty - Smooth Fitness 7.1HR Treadmill

Review by bumpyr on 2009-01-18
ETTERS, PENNSYLVANIA -- Warranty issues are not always cut and dry. It comes down to how well a company stands behind their product. Most companies that receive their product or components from overseas vendors are limited to how well these companies stand behind their product. I bought a Smooth Fitness treadmill online based on all the consumer information that was posted. After 3 years 4 months the motor control board failed. A new board cost me $360 dollars and no new warranty. Smooth Fitness would not honor the 3yr warranty.

The original manufacturer of the motor control board is Greenmaster Inc which has been making reliable fitness equipment for the past 21 years. I sent an email to this company and did not get a response.
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