Clearwire Complaint - Tricksters and Thieves
JACKSONVILLE, FLORIDA -- I never signed a contract. I never agreed to a contract, but yet I find myself in a 2 year contract. If I don't keep them I owe them $160 bucks. Thank God, the miserable 2 years is almost up. Got 2 months to go.
My latest bill was due Friday, and I went to log on and my internet did not work and I was re-directed to Clearwire.
It had a place to log on with my user name and password so I can access my account to pay the bill. THANK GOD I ACTUALLY READ THE PAGE BEFORE I LOGGED IN. The page said that by logging in, I am agreeing to a new 2 YEAR CONTRACT. And there was an offer of 1.5 service for 29.95. Down at the very bottom was a small little obsure button that said, "no thanks, remind me later".
I logged on to my account to see what amount was due. I was going to have my boyfriend pay it with his card since my bank account was empty.
Suddenly I had internet service again. STRANGE!!! Those thieves took money out of my bank account that I had not authorized and now I have an overdraft fee. Obviously I was not authorizing them to use this bank account to take money out, because if I had it would have taken it automatically and my service would have never been cut off. If it had EVER been set up as automatic, it would have done it's job and taken it. But they apparently saw that I had logged in, did not fall for their scam and log in on their TRICK page, and so they figured they will just take money out of an account that they were never authorized to do. I was doing manual payment for the entire 1 year and 10 months of service with them.
I will pay my last payment and be done with them forever.
And I will cancel my bank card and get a new one so they cannot have access to just steal my money when they feel like it.
BEWARE!!! CLEARWIRE is a SCAMMER!!!
I am getting service somewhere else and I don't care that I pay the last 2 months of service with them and yet not use them. Their service is so bad that you cannot use a telephone on it, you cannot watch a youtube video, you can't do anything. I hope they fold. I hope they go to hell. I hope they wither up and do not exist anymore.