T-Mobile Complaint - T-Mobile is the WORST!
DETROIT, MICHIGAN -- T-Mobile is the worse cell phone company. Please if you read this review think twice before you decided to sign-up with T-Mobile.
Signed up to T-Mobile last October. I purchased a Blackberry with the phone line. I used for 3 weeks and one day I stayed at home. By surprised I noticed that I didn't have any coverage at my house. I called customer service and they told me to change my phone because the Blackberry Perl has a small antenna. I changed my phone for a Blackberry Curve (Paid more money for it). The problem continue and I called customer service again. They told me to sign up for another service called Hot Spot in order to improve the signal in my house. I signed up for this service and guess...It didn't work!
Finally I called customer services again and explained the situation they escalated my call to one of the supervisors. This lady was the nastiest person I've ever talk and in a few words she said that it is nothing they can do to improve the signal close to my house. They never will build a tower close to my area and if I need to talk I should go outside of my hose to receive and make calls from my cellphone. At the end of the story I cancel the service within 6 weeks and they sent me a bill with $200 dollars cancellation fee.
I really hope you have the opportunity to read this review before you decided to go for a T-Mobile EXPENSIVE NIGHTMARE!!!