ALBUQUERQUE, NEW MEXICO -- In April/may of 2008, we were hit by a drunk driver. They fled the scene. Progressive left us with a broken-down car for over 6 months! We had to pay to have the car fixed, which we couldn't afford until November. We also had to get a lawyer to not only sue progressive for the money we had to shell out, but also to sue the driver that hit us. Calling them never helped and they left us desperate when they should have been there for us.
That's what we pay them for! Do not get insured with progressive, they will not help you, even if the accident wasn't your fault. No excuses, this is a despicable company!