Symantec Norton 360 Complaint - Norton 360 stinks
I bought Norton 360 in July and installed it on my two computers.
In December one of my computers got "hyjacked" by a bot that sent out over 400,000 emails a day. I only learned of the security breach because my ISP shut down my service.
Norton technical support was no help. They could not understand my problem and kept telling me that the problem was with my ISP.
I went with another security provider, OneCare, and they solved my problem.
When I returned Norton 360 to get my money back they refused because it was passed the six month refund period.
Stay away from Norton 360