Office Max - Max Perks Ripoff Complaint - Office Max Did Not Honor Original Max Perks Coupon
BALDWIN PARK, CALIFORNIA -- I received a $70 max perks coupon for Quickbooks Pro which is now $99 after $100 off in the circulars. My complaints are twofold:
1. Ashley, the clerk at the register, scanned the software at $129.99 instead of $99.00. Why were her register not updated? The promotion started on Sunday. Today is Monday. There's clearly something amiss here.
2. Ashley did not accept the max perks coupon saying it cannot be combined with promotional products despite the fact that the coupon says otherwise. She is clearly wrong. Her supervisor (Filipino) agreed with her which was the wrong.
This is an obvious example of poor training, and not accepting the coupon even though it was a legitimate original (not reproduced) coupon that conformed to the terms of its usage.
This is a flagrant and outrageous violation of its own promotional policies. After spending thousands with office max even though it is somewhat less convenient and far away, I will stop shopping there. The store tolerates ignorance, poor training, and lack of ethics and responsibility. It is no wonder that when I try to click on your code of ethics on your web site, I receive a “page not found” error. Office Max doesn’t have a valid code of ethics.