Cigna Corporation Complaint - Cigna Denies Over 90% Of Claims
MADISON, WISCONSIN -- My boyfriend cut himself and called Cigna before he went to urgent care to get stitches. They told him exactly where to go and told him it was in-network. Then a week later gets a bill for the entire amount stating he went to an out of network provider. He called for an explanation and was told several different vague and misleading things. First he was told "you went to an out of network provider". When he informed them that this was the provider THEY told him to go to their response is "we have the power to decide what is in or out of network as we please". Then he was told that urgent care is not covered even though all of his documents state they cover urgent care 100%.
This company is SCAMMING people. From reports I have read this company denies over 90% of claims which anyone with common sense knows is not right.