Time Warner Cable Complaint - Best To Avoid If You Want Any Of Their Services!
CANDOR, NORTH CAROLINA -- Okay, I've had so many different internet providers (Earthlink, Embarq) and almost every television provider (DirecTV, Dishnetwork, local cable).
I'd like to start off by saying I've had TWC for a year now and do not enjoy it.
First, of course from outside the view of only paying a single payment for phone, internet, and television is more simple than having two places to worry about paying. However, it is actually worse.
For instance, when TWC was set up, they had contacted our former internet/phone provider and canceled our subscription to them, which means that we could not access our old email after they made the phone call. This is a bad thing of having everything in one services.
Also, cable runs by electricity. Your phone with TWC is running through the box they give you, which is ran by electricity. If the power goes out, you CAN NOT use the phone till it goes back on. So, if you do not have any cell phones, you will be stuck without any phone in case of emergency.
Also, they give you the first month free but after that our rate went up to $140 a month, when we used to only have to pay around 100 for basic internet, phone, and the typical satellite TV.
Not only do they rip you off by the illusion of them taking care of everything, they also rip you off by charging more moolah for their services.
Okay, away from the technical stuff...The internet is fairly fast. Also, you can record two shows at once, which is pretty cool, and finally they have trailers of movies coming out in theatres/on DVD.
That's pretty much all that is good. Changing channels is slow, the remotes can be used as boomerangs, and if you hit the wrong button you could be taking up to two minutes to exit the application. Also, the interface is just UGLY.
The Pay-Per-View is extremely limited, and which I tried to watch the new Batman movie and it was unavailable.
In the end, I do suggest you avoid TWC or any other Cable providers and instead stick with two separate companies for your Phone and Tele provider.