American Laser Centers Complaint - Don't Trust American Laser Centers!
MASSACHUSETTS -- A few years ago, I went to an event in Boston where a representative from American Laser's was holding a contest for "free laser hair removal". I entered, as did my friend. I ended up receiving a phone call days later stating that I won a $300 coupon off any laser hair treatment. $300, I thought, could get buy a decent package for laswer hair removal. I never Win anything, so I decided to find out more about this "coupon" and returned the phone call. Turns out, my friend and three other girls I know, received the same exact coupon. Too late! I already got suckered into buying a laser hair removal package.
As with every other complaint against this company, the sales representative was very pushy and rude. I did not get a good vibe from the rep/manageer and should have left immediately, but the rep/manager continued to make me feel almost dumb. She continued to take off money for hair removal from my forearm/upper lip and when I said no or made an excuse (buying a home, still in school, paying student loans, really any excuse I could think of) she would give me attitude and say that this is such a good deal, I can't turn it down. Also, telling me that this "deal" is only valid that day, at that time. She almost just pulled it out of thin air, as it was not stated anywhere.
She gets care credit on the phone. Tells me I qualify for a great deal - the no APR if paid off in one year. I signed. I felt very uncertain and uneasy about the whole thing, as I found other laser hair removal companies that offer drastically lower prices. I also, like others who wrote reviews, called to get a refund, as I did NOT start services yet. No luck. I suppose I should have called the credit card company.
Anyways, I have had well over the 6 treatments and I am now into my "extra" year. Still not happy with my results. I'm very bitter with the place because of how they conned me into this, plus it's very time consuming, making the trip back and forth. I also do not think the techs are very professional. It never seems busy in there, yet I am always waiting. I already paid it off and I will use their 2 year guarantee, but every time I go in, they make it seem like my fault that the hair is not completely gone, yet.
The kicker is, they are still trying to sell me services!! Telling me the manager has all kinds of coupons and then offering me hair removal at ridiculous prices. I now know to just say NO! I don't even feel badly and almost laugh when they try to offer me more. WHY would I buy more when it clearly hasn't worked!?!?!!