J.C. Penney Company, Inc. Complaint - Why I Cancelled My Account
PENNSYLVANIA -- I sent Penneys $50.00 when my bill was $52.00. I called and explained and was told I would be hit with a late charge even though the bill wasn't late, it was $2.00 short. Ok I can go by the rules but what happened next is amazing. I had my XM radio and a water service contract linked to my Penneys charge. My XM radio was turned off and water service contract stopped because of my Penneys charge refusing to pay these bills because I was $2.00 late. I have never and will never shop at Penneys again.
I have posted a ( bad experience ) notice everywhere I know, as well as to our Union members and urge everyone I know not to shop there.