Manor Care Complaint - Manor Care Nursing Home On Weyman Rd., Pittsburgh PA
I would not recommend this home to anyone. My mother (86 years old and extremely healthy and mentally sharp fractured her hip in a fall in the snow while taking out the garbage early this year. She had surgery at St. Clair hospital who treated her extremely well. Unfortunately, she was unable to stay at St. Clair for physical therapy due to there not being enough beds and was moved to Manor Care on Weyman Road in the South Hills. She was there for 2 1/2 days before we HAD to take her out due to the care (or non-care) she was receiving.
She had to wait an hour to be taken to the bathroom her first morning there despite the fact that the nurses responded to her pressing the nurse call button. Each nurse told her that she had to wait for an Aide to take her. Apparently, nurses cannot provide a bed pan or take a patient into the bathroom. Numerous times, she pressed the call button for various needs from using the bathroom to getting some water with no response for 30-60 minutes. her doctor explained (quite seriously, although he is the Director at this particular facility) that part of the problem was that her room was furthest away from the nurses station and 'they don't want to walk that far". He stated that this was a "chronic problem" that he had no control over. The last straw was when she asked for cereal for breakfast the second morning she was there and the milk was sour!
My Mom is mentally sharp but there were numerous patients there with dementia and other mental problems who may not have noticed that the milk was not fresh and heaven only knows what else may have been spoiled but they could discern that and ate or drank what they were given anyway.
In conclusion, we (family members) took her out of there ASAP and had a visiting nurse and physical therapists come to her home to take care of her. I would not recommend Manor Care to anyone who cares about someone they are recommended to put in there. I am furious about the treatment my mother received and hope someone will read this and re-consider putting their loved ones in this Home.