America Online Complaint - Thank You For Screwing My Business Too
AOL has shut down my accounts, which I use for my business and will not respond as to why. I have submitted the info for sending emails to MY customer base. After sending out e-mails a week ago my accounts were shut down. All I can get is that I need to send a written letter via US POSTAL to the CAT. I have been a member for nearly 15 years. All I can ever talk to is foreigners that I cannot understand. I sent them a letter via mail, paid for next day delivery by noon. A week later and still have no response. They get my payment every month yet I can not get any satisfaction. I have a lot of saved business material on my accounts that I can not retrieve....how legal is that? I have always "followed the rules" and when I got a notice of a TOS I responded to ask what I did to no avail... NO RESPONSE.... imagine that.
I guess they think they are so big that they can screw over their customers.