Tanger Outlet Mall Complaint - Mall manager- greedy woman
WSTBROOK, CONNECTICUT -- I work at the Westbrook Outlet mall, and I am very disappointed in the mall manager. Our mall is VERY slow during the winter because we are located outside. We have shortened hours due to this. Yet she NEVER closes when driving is hazardous. When confronted she says that if we close one time customers will always think we are closed during snow storms. I personally don't see how the $20 my store brings in during a storm is worth my life or the lives of other mall employees. I know that I make more than what we earn when it is snowing.
And if anything, she will close the mall early, and send us all out into the worst of the snowstorm.
I have had several problems with the mall and it's poor conditions also, our ceiling leaks when it rains, our ceiling tiles are buckled, and our toilet doesn't flush half of the time. The mall tells us it is not their responsibility to fix our toilet.
In short, although I love my store, the mall is terrible. There is only one 6 table cafe for the whole entire mall to eat at, and stores are leaving every day.