Efaucets.com Complaint - Horrible Customer Service
RACINE, WISCONSIN -- I made an error within 10 seconds after I completed my order. I called their Customer Support number and tried to cancel the order.
I was told the order could not be canceled. The error my problem!! So, I have to accept delivery of the item and get authorization for a return. This requires me to pay freight both ways $99 each way for a total to $198) plus a 15% restocking fee (another $60). All this for an item costing $350!!
The buy should beware .. once you click on the "BUY" button, you are stuck with the item.. forget their claim of fee shipping (they mask it with a separate charge called "freight"..and forget their customer service.. Customer Satisfaction is a joke!