McDonald's Corporation Complaint - Rudest employees I have ever came across!
LEXINGTON, KENTUCKY -- I went through the drive through at the mcdonalds on Nicholasville Rd. and ordered three meals. They messed up our order and gave us three drinks and two meals. We asked them where the other meal was and she rudely replied we didn't order another meal! Why was there three drinks? So we ordered the meal again and asked about the drink. She told us it came with the meal. We had already paid for the drink once. Anyway, we were like oh well, it is just a dollar something. Anyway, when my boyfriend was trying to ask her about our food before all this, she just looked at him dumb and walked off. The lady did this twice! She treated us like we were the biggest jerks! We were nice about it because our kid was in the back seat, but there was no reason for that! Then she came to the window and rudely told us we had to move up because she has customers behind us that need to pick up their orders and we will have to wait for them to make my meal. Then another lady came to the car and pretty much threw the bag at my husband and walked off! Needless to say, they didn't have to make it because the burger was the coldest burger I have ever had through drive thru. It was not the fact that she messed our order up, or she made us wait, or my burger was cold, it was the attitudes of these ladies! I have never seen such awful customer service in my life and that says alot because it seems to me that alot of places do not hire for competence or how good you will treat the customers. I know that I always have problems with getting my orders but this was the last straw and I will never go back there again! I used to go there all the time to take my kid to the play room. It was also on Valentines day!