Air France Complaint - First and last flights of Air France
ANN ARBOR, MICHIGAN -- My son and I took Air France to Europe for his graduation present. We had 4 flights on Air France. EACH flight was delayed or canceled resulting in missed connections and one night on the floor sleeping( they would not pay for a hotel in NYC even though if we would have stayed in Pairs they would have???!!! NY didn't get the updates on what had happened at Paris-- they wouldn't call to get them either). Service at the counter was Terrible and they did not try to help at all. Our bags were EIGHT days late. I have the name of the counter person in NYC who was extremely unhelpful but I decided that they just don't care about your concerns or their passengers so I didn't send a note-- but I wanted others to know. We had planned a trip to France next year also but I have changed our plans.
If that country is run like its airline, I want NOTHING to do it with. This was our first and LAST time flying Air France and doing ANY connections through Paris.
More Reviews on Air France: