Popeye's Chicken Complaint - No Service, Doors Were Closed And Locked At 9:45pm
LAS VEGAS, NEVADA -- My wife & I wanted a later fair and decided to go to Popeye's, unfortunately they had closed and locked their doors at 9:45pm while they should be opened till 10:00pm since that's what their "Hours of Operations" states on the door!!
Upon approaching the door you could clearly see their employee's and manager eating at a table near a window. As My wife & I engaged the front door we realized that it was closed and locked, closed I understand but locked??? Now it would've made more sense if the manager and gotten up and said we locked the door for a security purpose. Obviously that wasn't the issue, since one of the employees started to go behind the counter and pretend to get back to work. The manager continued to eat his dinner and shrugged his shoulder at us. To say the least I now assume that they were closed.
My point is this, I'm not upset that they were closed, I'm upset at the negligence without communication. This could have been easily avoided had the manager not been so ignorant!! Do you know that just across the street 100 feet away there is a KFC? Secondly with this economic challenges we are all facing in this current day I don't think that you could afford to lose any guests under any circumstances. Completely unacceptable!!
Are you aware of "How many businesses close their doors for good each and everyday"?? You don't have a second chance!! I will be going across the street a 100 feet away and take my business there since My wife & I almost had to inconvenience you while you should have still been opened!!
BAD BUSINESS PRACTICE!! What are you saving Labor?? How many other guests have you lost?? Not just last night but each and every night?? Has this been happening since you've opened?? You could pay for the labor if the doors were opened and you had sales!! Don't you think?? Why don't you check your sales report for the last several months and see if there was anything rung up in the critical "Last 15 minutes of Business" this last 15 could make your night!! Remember this is Las Vegas and this is a 24 hour city!!! Manage your business and if your hours of operations are too long then change your hours!!