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GoodFeet Store Complaint - GoodFeet I Think Not!

Review by Sarah317 on 2009-01-26
SOUTHPORT, INDIANA -- I went to the Good Feet store to get inserts due to the pain I was having in the heel and arch of my foot.

She took an imprint of my foot and told me that we were going to "re-align" my body.

After I had purchased the insert I went home and did my usual 8 mile run. The associate asked me to call after the run and when I did she was unavailable. I then spoke to the manager "Sue". She told me that I shouldn't have ran in the inserts and that the pain I was experiencing was my own fault. After asking about a refund the manager "Sue" then laughed at me.

I suggest that if you have feet problems, see a real doctor. Not the "Good Feet" store.
Comments:2 Replies - Latest reply on 2009-12-12
Posted by Anonymous on 2009-01-26:
I have inserts that were prescribed by a podiatrist in our building. She told me to 'break in' the inserts. GoodFeet dispenses instructions with their inserts on how to break in their products. Maybe the OP didn't get a copy or chose to ignore it?
Posted by catlover2 on 2009-12-12:
I never got any written instructions from the sales person at "good feet" store about the inserts. Does anyone think its weird that the sales person called me on a saturday morning to see how my supports were feeling? Is the sales person feeling bad for selling me supports that are causing my feet alot of pain? Once again he told me on the phone when he called me to gently break them in for three weeks!!!

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