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Merrell Shoe Co. Complaint - Unsatisfactory Shoe - Not Satisfied With Shoe Performance

Review by dumdum on 2009-01-27
ESCANABA, MICHIGAN -- Bought Merrell shoes j63796 Primo Ptach last winter. The counters have softened up and are not comfortable. Shoes cost $79.95. Should give better service than that. Contacted where I bought shoes and store offered to have leather applied to counters. Am not satisfied with this. Feel company should remember me for new pair or shoe in same price category.
Comments:1 Replies - Latest reply on 2009-01-28
Posted by Starlord on 2009-01-28:
You need to describe the type of shoe a bit better, as anyone not an employee of the shoe company or shoe store has no idea of waht kind of shoe you are complaining about. If they are runnig shoes,then they shouuld be replaced yearly at the most, which is what I was told by the Physical Training insructore in the academy. Athletic shoes,by the nature of their use, break down faster than other kids of shoes, and become bad for your feet. Aside from that, if they are other kinds of shoes, have you never heard of a shoe horn?

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