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Reunion.com Complaint - Reunion.com's Deceptive Practices - Online Social Networking Site
Online Social Networking Site - Complaint
SANTA MONICA, CALIFORNIA -- What I am about to say is based on my personal experience with Reunion.com. This scenario really happened to me.
Reunion.com is currently engaged in a deceptive advertising campaign in which they are sending out emails stating that 'someone is looking for you.' Apparently, these are blind emails that are designed to deceive the reader into believing that someone specific has made an inquiry concerning the recipient of the email. Chances are, this is completely false, and likely there is no one who has made such an inquiry. By the time you figure out that the only one who is making an inquiry of you is Reunion.com themselves, they have your credit card number, and have charged you $60, that they say is 'non-refundable.'
What's more, in my case, when I tried to use the service that I now paid $60 for, I could never use it. When I tried to sign back in after the initial sign in where I gave them my credit card number and set up my account, I couldn't get past the initial sign on screen. I kept getting a message that a verification email has been sent that I must respond to. I never got any such email. Therefore, I could never sign back in. Reunion has refused a refund even though technically the product was never even delivered. They haven't even given me a way to use the product.
The only recourse I have is to warn as many as I can. Interestingly, Reunion.com has an 'F' rating from the Better Business Bureau.
Reunion.com is currently engaged in a deceptive advertising campaign in which they are sending out emails stating that 'someone is looking for you.' Apparently, these are blind emails that are designed to deceive the reader into believing that someone specific has made an inquiry concerning the recipient of the email. Chances are, this is completely false, and likely there is no one who has made such an inquiry. By the time you figure out that the only one who is making an inquiry of you is Reunion.com themselves, they have your credit card number, and have charged you $60, that they say is 'non-refundable.'
What's more, in my case, when I tried to use the service that I now paid $60 for, I could never use it. When I tried to sign back in after the initial sign in where I gave them my credit card number and set up my account, I couldn't get past the initial sign on screen. I kept getting a message that a verification email has been sent that I must respond to. I never got any such email. Therefore, I could never sign back in. Reunion has refused a refund even though technically the product was never even delivered. They haven't even given me a way to use the product.
The only recourse I have is to warn as many as I can. Interestingly, Reunion.com has an 'F' rating from the Better Business Bureau.
Comments:
Posted by Soaring Consumer on 2009-01-27:
Dispute the charge with your credit card company.
Posted by TheNewSheriff on 2009-01-28:
classmates.com is equally unjust and frustrating. Those folks will have to answer to somebody someday.
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