Comcast Corporation Complaint - huge rate increases, horrible services
LAKEPORT, MICHIGAN -- Having had Comcast digital cable for less than 3 months and already gone through a rate hike(being told by Comcast there would not be one for this year) it looks as if its time to scrap them already. At least once a week there is a problem with the On Demand service(which is the reason I was told for such rate hike) and many problems with Comcast high speed internet connection. Right from the start, I knew there would be problems with Comcast when the man who came out to hook the service up was in such a hurry to leave he did not explain a thing to me about what services were available. He didn't even leave a card with what channels were available or explain how to use the remote control. This was not the worst of it though, I had to call him back after a half hour of looking at a blank screen with no idea what was wrong. His excuse was that the girl in the office didn't listen to him and forgot to send a signal through. To me, it was just an excuse. So here I sit, waiting for the service repair person to return(second time in 2 weeks) and still having to pay about $80 a month for a headache. I am at wits end with this monopoly, it just drives me nuts how they have run all other services from the area and increase the rates at will. Thank God they did not acquire Disney, or you would only be able to go to Disney Land a few days a week due to technical problems. By the way, I hope everyone knows how much Comcast donates to the Bush campaign. Just another sign of big business spreading its influence into the political landscape for its own interst.
I was also wondering if anyone has found a place on Comcast's web site where we can offer our feedback about their service, I could'nt find one.
Well, thats my rant for the week. I am sure I am not alone in my thinking(that was obvious with my 35 minute wait on the Comcast customer service line last night). Please speak up about this and cancel you Comcast subsriptions.