GMAC Complaint - Home Equity Credit Line Customer Service
MICHIGAN -- I have had numerous accounts with GMAC for at least 26 years. I might add that I had excellent credit with them until I received a nasty letter stating that my credit line has been suspended immediately. They received my payment (including $300.00 extra every month) 2 days past the due date.( no grace period).
I called them upon receiving the letter and was told that is the hard fast rule, NO MATTER WHAT. I called them to explain that my daughter had been involved in a very serious car accident and that I may have mailed it out later than usual. They admitted that I have been a excellent customer with good standing credit but that I agreed to the conditions of that agreement...
I think it stinks the way we are treated these days. Are there any suggestions out there?