Delta Airlines Complaint - Award Tickets
Iím a Platinum card holder on Delta for three years now, but have yet to ever really enjoy any of the benefits Platinum should bring. Even upgrading to first class on domestic flights is nearly impossible these days.
Aside from the Crown Room privileges, there is absolutely no incentive to fly as a business traveler on Delta. For three months now Iíve been number one on the wait list for first class award tickets to Hawaii. There are currently 15 to 20 first class seats open, but Delta refuses to clear my ticket. How do we have to wait? Will it be cleared the day we are supposed to leave? Despite calling every two weeks as required, the reservationists even managed to loose my reservation once requiring that I start over and re-waitlist myself. Fly with Delta and earn miles for free tickets? What a joke!! Delta offers miles as rewards to frequent travelers and then makes it impossible to use them.
When I purchase my tickets for my trip to Hawaii, u can bet Iíll be flying on a different airline. No way will I purchase tickets on Delta.
This will be the last year Iíll be Platinum as Iíve already taken my business somewhere else. When will Delta learn?