Hilton Hotels Complaint - Advance Purchase Reservations
HAMPTON HOTEL, SOUTH CAROLINA -- Beware... apparently under NO circumstances will your money be refunded. We needed to cancel our reservations due to a medical emergency and the agent I spoke with was unwilling to make an exception. I emailed her manager and I am STILL waiting to hear from him for a reply.
I would not recommend this service and I suggest that Hilton hotels reconsider allowing this company to represent them on the website.