Priceline.com Complaint - Don't Rent A Car From Priceline.com
CHICAGO, ILLINOIS -- Warning to other consumers: Do not rent a car from Priceline's website! I was traveling during the holidays, trying to line up a car in Chicago, and they did not have availability at O'Hare. They only had availability at Midway. I was rushed at work, at my clinic, and I kept trying to get a car, but I did not think that they would accept the offer, as I had rented hotel rooms from them before and the offers did not go through. They need to provide customers with a way out, especially for rental cars. This offer went through, but was inconvenient for me to pick up, according to my sister whom I was visiting, so on the advice of my credit card company I did not pick up the car, because they were sure they could dispute the charges. WARNING TO OTHERS: THIS COMPANY does not refund anything, and furthermore will not give customer credit either. The WEBSITE is poorly designed to PREY ON PEOPLES EMOTIONS AND RASH INSTINCTS, with no stop-gap offered to back out of a rental agreement. Go directly through the car rental agency, and you will do much better in finding something convenient to you and those you are staying with especially if you cannot pick it up at the airport you are flying into and do not know the area well. I tried to get Priceline to let me use the money that they stole from me for other services and this was not an option. They can take my $200 for something I never picked up.
Hey, Barack, lets put this type of unethical business behavior out of business. Spread the word: this company is unfair, especially in this time of economic downturn and hardships. Hey, Priceline, either redesign the website, or reap what you sow... Bad ethics, taking money for no goods and services. Sounds like a scam to me... Have you ever heard of the law of threes?
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