Software-HQ.net Informative - UK Website Is Pure Scam
I wanted to download a Nero program, and searched in on the web. I was sent to what seemed to be a CNET website, which happens to be a site I trust, however it seems I was redirected to a scam site with the name Software-hq.net. Now, I was supposed to have downloaded a copy of Nero, Instead of that, I was charged 52.80 for a what was supposed to be a free trial of Nero, and was instead a years membership to use their 'tutorials'. No copy of Nero. When I finally got in touch with a human on the telephone number that the site listed, and told them I didn't want their one year membership, and asked to have my original 19.99 refunded, I was told that they do not at any time refund their so-called membership fees. I then noticed that the original fee of 19.99 had become 52.80, and when I called them again, was told that that particular number only deals with phone purchases, not website purchases.
I then asked where the company was located, and was told by the very British sounding operator that they were based in the United Kingdom.
Nowhere on the site are there terms of service, nothing to indicate that the site is a scam other than what it lacks. Do NOT use this site for downloads of free or trial programs, you won't get them. It seems that I'm not the only one who has been taken in by this.
The one email I received from this company came from the following address:
I would appreciate hearing from anyone who has successfully dealt with this company.