Petsmart Hotel - Columbia, MD Compliment - Petsmart Hotel - Wonderful Service, Wonderful People
COLUMBIA, MARYLAND -- I began taking my dog to the Petsmart Hotel in Columbia, MD in the Fall of 2007. I found the people to be absolutely wonderful. They truly and deeply care for the animals in their charge and are wonderful to the owners as well. They truly are "professionals" and I found myself telling them that I trusted their judgment when things cropped up where they couldn't reach me because they always made good decisions for the good of the animals and owners. Managers are top notch as well.
Any problem is attentively listened to and immediately dealt with. You pet couldn't be in better hands when away from you.