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Hotwire, Inc Complaint - Scam - Booking Hotels - Low Price Guarantee
Low Price Guarantee - Complaint
I booked a hotel on Hotwire. Then I was informed of where the reservation was. I checked 5 minutes later and the price at Orbitz (hotel room/taxes/fee's was lower). When I called Hotwire, the said no low price guarantee refund- because the price they list is lower for the room itself- not including taxes and fee's. So, had I booked with Orbitz my cost out the door was cheaper, but Hotwire will not honor. Also, the scam with Hotwire has me 15 miles away from the city.
I would have never booked this had they mentioned it being so far away.
I would have never booked this had they mentioned it being so far away.
Comments:
Posted by dan gordon on 2009-01-30:
it isn't a scam. It sounds like you clearly don't understand the zones that Hotwire uses. There are many sites such as better bidding.com and info on Hotwires own site that explains where the 'zones' are. Since you didn't understand where is the 'scam'?
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