TiVo Complaint - TIVO - Dishonest and Bad
LITTLE ROCK, ARKANSAS -- I purchased a DVR from TV and had it shipped next day. The unit arrived and did not work out of the box. TV told me they were shipping a new unit that would take up to 10 days to get to me. TV never shipped the replacement unit, they lied trying to get me past the 30 day warranty hoping that I would forget, this is outright fraud. I filed a BBB complaint and disputed the charge to my credit card company.
TV told BBB they refunded my charge and that is a lie also. IF YOU DO BUSINESS WITH THEM, BEWARE.