MetroPCS Complaint - Lying To Customers
NORTH MIAMI, FLORIDA -- I've been a customer with MetroPcs for a week now and I am upset with the authorized dealer who sold me the phone! The MetroPcs manager refused to refund me my money for accessories that I didn't know I paid for. [snip] at 11854 Biscayne Blvd North Miami, FL 33181 quoted me the wrong price for the Kyocera E2000! [snip told me the Kyocera E2000 phone is $70, but I later found out on the commercial that the E2000 phone is $50. She purposely misinformed me about the price so she can make more money out of me by telling me that the accessories (car charger and leather case) are free and comes with the phone! But really, the phone is $50 and the accessories are for an additional $20! But instead, [snip told us the phone is $70 and the accessories comes with the phone for free! The manager at the store was very mean and has no type of leadership for a "store manager!" He repeatedly told me sorry the accessories been opened and my employee denied lying to you in a very rude way! I asked him for the owner information and he said he could not release that information which make no sense!
If I'm a customer and want to speak to the owner, that should not be a problem.
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