Toyota-Hawaii Big Island Toyota Complaint - 2007 Toyota Rusted Out Frame
HILO, HAWAII -- We purchased our 2007 FJ Cruiser and got it serviced by Big Island Toyota multiple times in 2008. They inspected the undercarriage on a few of those services ad never reported any rust issues. Later in the year the skid plate fell off from rust and there was heavy damage to the frame, compromising the safety and rendering the vehicle worthless.
Big Island Toyota is not taking responsibility for servicing the vehicle and missing that the frame was rusting out. Servco Pacific (Toyota Hawaii) has denied us a warranty claim.
We are sitting here with a brand new shiny FJ in our driveway that is not safe to drive.