Liberty Mutual Insurance Co. Complaint - Not Following Texas State Statute, Texas Consumer Rights And Policy
WEBSTER, TEXAS -- Hurricane Ike hit Texas Sept 13, 2008. As of February 1, 2009 I have not received payment on my claims from Hurricane Ike. Liberty didn't follow there policy on "Duties of Liberty Mutal" which is clearly written. They deliberately practice the policy to deny a claim which is clearly written in the policy. When you change them on their it they change their mind when forced to do so. This practice is against Texas State Statue. This is a real problem. The amounts of money they are dealing with are not huge. I am considering an attorney at this time.
The contents of the policy they write leaves a lot to be desired. I bought the policy by recommendation of my Ex Insurance Agent.
I would not buy any Liberty Mutual Products, American First Lloyd's Policys.
I am still fighting, and will not give up.
By the way I have been unable to find a customer service representative or site to file complaints.
Check your policy prior to purchasing.