Hardees Informative - Hardees Customers - Customer Service
As a former manager of the Hardees in Lehigh Acres, FL that recently had to close its doors due to the economy, I sat here and read the reviews.
First off, Hardees does NOT serve biscuits after breakfast is over. Their biscuits are made FRESH daily. They aren't frozen they are made FRESH! Secondly, our chicken strips don't come in a 10 piece. Thirdly, they DO make the best burgers. With all that is on one of our burgers, how does one expect it to be "neat" when eating? As far as employees go, the reason that companies such as Hardees, McDonalds, etc, charge employees for meals if due to the fact that most of the employees tend to "walk off" with food most of the times!!
Yes, the customers are nasty for the most part, but its that way no matter where you go!! Customer service isn't what it used to be ANYWHERE these days. Restaurants are having to cut back on labor costs meaning there are LESS ppl in the restaurant to help you. Thing is..at Hardees, your burgers are cooked TO ORDER!! That means that, they aren't PREMADE and left in a steamer or SITTING somewhere waiting for you to come and buy it!! Its made FRESH! SO yea, you MAY have to wait a few minutes, especially if you're one of those morons that waits till you got to the drive through window, THEN realized that you didn't want Ketchup or Mayo on your sandwich. I've YET to see any of my employees take an order then tell the cook in the back.."Oh I had a thought! They don't want ketchup or mustard on that sandwich!"
So the next time you're writing one of these "reviews" and complaining that we "had no biscuits at 6:30 pm" Guess what genius, biscuits that are a BREAKFAST food, are THROW AWAY IMMEDIATELY when breakfast ends. They aren't sold at ANYTIME afterwards. To the employees that are complaining that they have to pay 50% for their meal, guess what? If you worked ANY other job other than food service, you would be brown bagging it!! Or going to the closest fast food joint..PAYING for your meal..FULL PRICE! None of these places HAVE to GIVE you food, with this economy, be glad to have a job! Not everyone is so lucky