Taco Bell Complaint - Very Rude Service - Front Counter Employee
BATON ROUGE, LOUISIANA -- The Taco Bell Restaurant in HammondAire Plaza in Baton Rouge, La., has a VERY big problem with a certain front counter employee. We went there around 2 PM CST, on Sunday, February 1st, 2009. I placed an order, was NOT given a ticket with an order number on it. When it came time for our order to be given to us, only one drink was included. When I explained to the girl that I ordered two drinks, with two separate orders, she told me "No, you don't get a drink with the three soft tacos, just the Mexican Pizza". I then told her that I didn't order anything as a "meal", just individual orders with a drink for EACH order. She then made a face as if to say, "This guy is getting on my nerves". Prior to our order being presented to us, a woman had walked in, waited about five minutes at the counter, was not addressed by ANY Taco Bell employee. This same front counter employee passed this woman by TWICE, while mumbling something about some personal "drama" she was experiencing. The would-be customer then turned and walked out.
Another thing that I found disturbing is that the employee in the "food-prep" area who was preparing orders had a glove on only ONE hand...the other hand was the one holding the tortillas, and other edible items.
Needless to say, I will NEVER go to that Taco Bell location again, but the more important fact is that Taco Bell's customer service is beginning to "suck" at EVERY location.