Bob and Scott's West Coast Tire Complaint - They Put Too Much Oil In My 03 Prius. Don't Go There!
I would not use these guys. I had not had any trouble until they put too much oil in my 03 Prius. I took my car to the Toyota dealership in Santa Cruz where they performed the diagnostic. Scott says the problem should had shown itself sooner. But not when you move to an area where the temperature outside becomes lower. Thus the problem shows up 2 months later and thus a trip to a new garage. How can you argue with a Toyota dealership? The oil eventually overfilled into the intake manifold. The cost to get the manifold cleaned, new spark plugs, new filter, and oil changed again was $600.00. They did offer me a credit, but I had moved 5 hours away when my car started having problems. Nice of the manager, but I won't be driving 5 hours just to get service to my car. Especially this place.
Do yourself a favor and use someone else. Mistakes happen, but this mistake cost me $600.