Discover Card Complaint - Dishonesty Towards The Customer
SALT LAKE CITY, UTAH -- I hold a credit card from this company for many years. One day a representative from the card company called me to see if I was interested in doing a balance transfer. After telling me the APR would be 4.9%, I decided to go with them. They did not tell me that after 6 months the APR would increase to 15.24%. That was more than the cards I already had. I called them to asked about such a huge increase. I could understand if I did not make my payments on time, but that was not the case. I always made my payments on time. They argued with me telling me that was told to me at the beginning, but that was not correct. I asked the rep, and she told me that APR would remain the same as long as I had that bill.
I am so upset with this credit card company that I will be looking to transfer to another card company as soon as possible. With the country being under such pressure, I can't understand how they could be so dishonest.