Burger King Compliment - Burger King Stepping It Up Finally?
GREENVILLE, SOUTH CAROLINA -- Well, well, well! Burger King has always been the pet peeve of mine! I gave up on them long ago. I rarely go now unless I feel I am going to die if I don't get a Whopper. I refuse every time my kids ask...BUT...I went today because, yes, it was one of those die without a Whopper days...I ordered a Whopper with Cheese. When I got home it was the wrong order (no surprise there) and was something called an Angry Whopper with jalapeños. Just ugh. I tried to eat it because A. I didn't want to drive back and B. I know in the past they are nasty there and horrid and what's the point? I couldn't eat it. I almost threw it away and swore that was it BUT I went back. When I got there I actually went inside instead of the drive through this time and notice it is not filthy as it used to be. Actually looked pretty clean. THEN I noticed employees were not glaring at me and they seemed to be working! I asked for the manager. She actually didn't give me a nasty look! She came over and was very professional. I told her what happened and instead of a rude look and everything I am used to she APOLOGIZED! Yes! Really! She said she was sorry and tried to catch me but could not. She offered me my money back! YES! and gave me a free new lunch. I must say I was shocked! Not used to this from Burger King! I actually felt a bit well, VALUED as a customer! At this point I think she saw my surprise. I asked if she was the new manager and she said yes, they are really trying to clean it up and bring customers back. I was like WHOOOHAHH! They must be really hurting to finally have HEARD the glorious call of the consumer!
Anyway, comedy aside, I must stand up and applaud BK for at least trying to clean things up and keep their customers. I may actually let my kids eat there one night soon again. I am sure they will be glad because they really missed BK.