Safeway Inc. Complaint - Safeway Grocery Stores Scanning error
TUCSON, ARIZONA -- It appears that Safeway Inc. (Grocery stores) is consistently having problems scanning the correct discounted price on sale merchandise. There could be a number of reasons for this occurrence including a lag time between the time the discounted price is entered in the computer and when they become effective in the check out counter. Your information technology department needs to address this to avoid alienating customers like myself from visiting your store. I bought a discounted merchandise and found out later when I got home that the regular price and not the discounted price was charged to my bill. Now I have to walk back and return the merchandise back to the store. This inconvenience is something the people at corporate office seem to NOT notice.
In this times of economic uncertainty, Safeway Inc (Grocery stores) must act to correct any deficiencies inherent in their operation otherwise the real estate, financial, etc. economic meltdown might visit the food and services sector and wreak havoc to your establishment.....
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