Rainbow Appliance Complaint - Fraudulent Business Practices At Rainbow Appliance
CLIFTON, NEW JERSEY -- I purchased an expensive microwave from Rainbow Appliance. They shipped it to the wrong address resulting in the microwave being lost. They proceeded to blame the carrier instead of taking ownership of their mistake. They have not issue a refund or replacement.
BUYER BEWARE!! RAINBOW APPLIANCE IS A FRAUDULENT BUSINESS. Do not be sucked in by low prices they will rip you off!
Company Response on 09/21/2009:
Customer received full refund from paypal and microwave. Microwave was delayed.
Microwave was delivered to the address that was provided to us by PayPal.
Micorwave was taken by doorman or someone else in building and given to customer a few days later.
Customer received a refund via paypal. So technically, we may not have given her a refund, but she did get one.
At the end of the day, customer got a microwave and a refund. She paid through a third party (paypal) so the refund came from them.
If you live in an apartment building, UPS, FedEx etc try to give it to a neighbor. Neighbors sometimes take a few days to give it to you.
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