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Westside Lexus Complaint - Not So Lexus Quality

Review by lubisb on 2009-02-06
HOUSTON, TX -- I have a Lexus and the door panel rattles since the time I bought it.

With more than 15 trips to Westside Lexus service dept in the past 2 years, they can't seem to figure out the issue or fix it.

It really changed my perspective of "Lexus Quality" or what they called "The Pursuit Of Perfection".

Isn't this supposed to be one of the best cars around?

WILL NOT BUY ANOTHER LEXUS until they stepped up their quality! What a shame.
Comments:1 Replies - Latest reply on 2009-02-06
Posted by Anonymous on 2009-02-06:
Take it to another Lexus dealer. Maybe Westlake doesn't want to deal with it.

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