Wachovia Corp Complaint - Unfair Practices - Banking
Resolution Update on 02/06/2009:
It seems one person told my son one thing, and another said that was not the case. That there was never a hold on his account. And the deposit envelopes that you put through the ATM, are their form of written notification that your funds may be placed on hold or not readily available. Just so everyone knows now.
THOMASVILLE, NORTH CAROLINA -- Wachovia bank has officially not disclosed a payment availability date for funds that my son deposited into his account, these funds were a cashiers check. Their own Customer Disclosure and Agreement statement reads that if the bank should decide to place a hold on any funds, they will notify you by mail by one day after the funds have been placed on hold. That was not done. The Customer Disclosure and Agreement also reads that you will be notified as to a date when the funds will be available, that has yet to be done, either in writing or in person at the bank. This check is an official cashiers check, tax refunds. I have never been so appalled, a bank that cannot even follow their own agreement with their customers!!
My son was also told his account has been frozen, now let's see if anything tries to go through and he is then charged for something because the funds are not officially available, I will attain a lawyer for him myself!