Sears Complaint - Fraud And False Advertisement
MT. VERNON, ILLINOIS -- We purchased a refrigerator and freezer from Sears on March 4, 2008. Deferred interest and payment until May 5, 2009. In April of 2008 we received a statement with payment due. There were Account Care charges added to my account. I did not sign up for the Account Card, phoned Sears to have said charges removed. The next month another statement arrived, with additional Account Care charges, along with interest and late payment fees. Several phone calls to Sears and Collection agency's later, I am still being charged interest and late fees. I went to Sears today to pay off said purchase. I paid the original purchase amount and have been on the phone with Sears and collections again this afternoon. They still say I own the interest and late fees.
This company does not honor their advertisements. We will never shop at Sears again.