Gamestop Complaint - Gamestop Customer Service
MINOT, NORTH DAKOTA -- On the afternoon of February 4TH, 2009 I was in Gamestop #4440, browsing the games, and was also going to get a copy of Mass Effect for the XBOX 360, as well as put more money down on Star Ocean: The Last Hope.
I stood by both of the tills with my Visa card out, ready, and neither of the employees on duty at that time, made any effort to ask me what I wanted or if I was ready to go. This didn't make me very happy, as it was, because I was also dealing with my Father recovering from a heart attack at the time.
I left said store, and as I walked out, said to the effect you guys must not want money, as I put my Visa card away and started walking out, and I said that the manager would hear about this. I filled out an online customer survey at the Gamestop website, and I can assume at this point, nothing was done concerning my experience at the store.
I'm in store #4440 on a pretty regular basis, but after this mess, I'm going to the one decent store where I live and that is Gamestop Store #3499, that actually has a decent store manager.
In my opinion, store #4440 is the store that should have been closed recently, not store number 1011. Gamestop store number 1011 had better customer service than number #4440.
As a result of what happened, as of Monday February 9TH, my reserves at Gamestop store #4440 are being cancelled, and then transferred to store number #3499.