Video Only-Tacoma, Wa. Complaint - Unbelievable Rudeness
TACOMA, WASHINGTON -- I called and asked the manager (at least I think he was the manager) if my son-in-law could pick up some back-ordered speakers. I offered to fax him the invoice. He said no, that we would have to bring the original invoice in. We live out of town, cannot drive to that store for another month, but he didn't care. Said the rules are the rules and that he gets at least 9 to 10 people a day "trying to rip him off" inferring that was what I was trying to do. He didn't care that I had already hired someone to install them and would have to put it off a month. I have spent $15,000 at that place in the last 18 months and need another $25,000 for another project I am starting. You can be sure I will never walk into that establishment again, I don't need to "pay money" to be insulted.
"You'll Be Sorry" - if you buy anything at the Tacoma Video Only.