US Airways Complaint - Rude Flight Attendant And Pilots
PITTSBURGH, PENNSYLVANIA -- Being a physician on call and tired, I fell asleep with my bag on my lap and a coat over it. I was jerked awake by a flight attendant who poked me with her fingers and commanded that I put my bag under the seat. I told her I would. To her standard I did not react fast enough. She yelled at me and told me to "do it now". She further pitched, "I knew you had a bag under your coat". I told her that I would have to report her for the rude way she is treating me. She refused to give me her name when asked. Later when I asked politely to the chief pilot and his assistant for the flight attendant's name, the chief pilot refused to tell me her name and their names. Moreover, the pilot told me that she was "right" to do what she did. Of course, he was not there to witness what she did to me. I was too appalled at their attitude to even be angry.
When I left the airplane, the female flight attendant, whose name is Caroline, glared at me.
I failed to see how this is a necessary way to treat your passenger.
I would like to believe this is not USAIR's corporate policy.
Flying unhappily from Hartford to Pittsburgh on Feb 8, 2009.