Whirlpool - Twisted Mess
Whirlpool Cabrio Washing Machine - Complaint
KING OF PRUSSIA, PENNSYLVANIA -- I wanted a front loader - my husband wanted a top loader so I agreed once he purchased us the top of the line model at Lowes -- it was the Whirlpool Cabrio. What a great LOOKING machine, and I could watch the cleaning taking place with the huge glass door on the top. Whirlpool should have put a solid top on so that you couldn't see how little the agitation was and you couldn't see the LACK OF WATER. Believe me, there was no sloshing of water. On one sweatshirt I saw what I thought was spots on it. They weren't spots of dirt -- they were spots of water. Half of the shirt had no water penetration at all. Imagine that -- cleaning an item without getting it fully wet. Also, all the clothes came out of the washer TOTALLY TWISTED TOGETHER. You will never see such a twisted mess in any other washing machine. We called Lowes the next day and asked them to get this washer out of here. Lowe's was GREAT. They came the next day (and it was a Sunday) with a GE Profile top loader (no, I didn't get my wish for a front loader.)
The GE profile is a much better washer. The sound of water sloshing through the clothes is MUSIC TO MY EARS. The GE is even an HE washer as well and Energy Efficient. Who could ask for more?