Geico Corporation Informative - Geicos' "Non Customer Service"
MINNESOTA -- After getting a DUI last Sept - I voluntarily contacted Geico and informed them of my incident. They did NOT cover the accident, and any court costs - all which came out of my pocket in excess of $12k - yet they were "gung-ho" to renew my policy in Nov. Then they contact me 2 mos later to cancel me but are willing to renew me at 4x the original plan rates.
Now for the facts - I've been with Geico for 18+ years, no accidents, no tickets - absolutely clean record. But their so called "customer loyalty" no longer exists, instead they're relying on bait & switch tactics.
State of Minnesota is currently investigating them since I'm complaint #744 - hmmmm - think there's a pattern?