Radio Shack Complaint - Deceptive Sales Practice
BRANDON, FLORIDA -- Do you know what a "bundle pack" is? I didn't until after I was deceived and called 2 levels of upper management who confirmed their practice of "bundle packing". Bundle packing appears to be when a Radio Shack employee gives you a total price including tax on a product and says it includes batteries and a warranty, but fails to inform you that you are purchasing separately the batteries and the warranty. I needed a T.V. remote and the Radio Shack employee sold me a remote. He told me the total price would be $13.88 "and that includes batteries and a warranty". Well instead of a T.V. remote that includes batteries and a manufacturer's warranty - I bought a $4.99 remote, a warranty for $2.99 and batteries for $4.99. Who in the world would purchase a $2.99 warranty on a $4.99 item? Everyone at Radio Shack I have spoken to confirms what a great deal bundle packing is. I think it is extremely deceptive, unethical, and if not illegal - should be.
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